Giant Marketers helps City Smiles to boost search engine visibility and target new patients with comprehensive technical SEO services.
City Smiles a General & Cosmetic Dentistry in St. Louis and Clayton, MO. They specialize in cosmetic dentistry, teeth grinding, dental veneers, teeth whitening, gum recontouring, dental bonding, sedation dentistry, NuCalm, and many many more. City Smiles have been providing dental services for 14 long years.
For such long periods, they have been generating most of their clients from the viewers on their website. They used to have great traffic on their website but, unexpectedly, a few months before all their rankings and traffic were dropping down.
As they are not pro in SEO they didn’t understand the issues. Therefore, City Smiles contact us to audit their site and find out the issues.
An In-Depth Audit on City Smiles
So, as per our client’s demand, we conducted a manual in-depth audit. Once the audit was done, we noted down all our findings. Then we reconfirmed all the audit findings using the Ahrefs audit tool. So, these were the final issues of City Smiles-
- Poor loading speed
- Lack of Mobile-friendliness
- A missing XML sitemap
- Invalid robots.txt file
- Incorrect Rel=Canonical
- Images weren’t optimized accurately
- Contained broken internal and external links.
Here’s what exactly happens with all these issues and how these affected this site.
More than 50% of visitors abandon a page that takes more than 3 seconds to load. This implies the faster a website, the better experience it will offer to its visitors. Unfortunately, the City Smiles server response was very poor due to slow application loading, slow routing, and slow database queries.
Since this site was designed much earlier, it wasn’t properly optimized for mobile users. As a result, mobile visitors didn’t find this site much user-friendly. Due to having minimal mobile responsiveness, slow speed, unfriendly navigation, and CTA issues, this site failed to satisfy the mobile users. Therefore, its UX was hampered, and the bounce rate increased.
Then comes the sitemap that helps Google search bots to understand all your existing site pages so that they can crawl your site. As the XML sitemap of City Smiles was missing, Google bots didn’t navigate all the pages of this site and failed to index them. Therefore, some of their pages were missing from the search result.
Now, let’s see what an invalid robots.txt file can do. An invalid or incorrect robots.txt file is a big red flag for a website as it can ruin the organic site traffic. Unfortunately, this was the exact scenario of City Smiles. Some core pages of this site were mistakenly blocked from indexing. And as per Google, if any pages aren’t indexed, they actually don’t exist.
As a result, Google crawlers didn’t find some of the pages of City smiles to index. Another issue was that some blog content of City Smiles seemed like duplicate content due to incorrect use of Rel=Canonical. As a result, Google recognized them as duplicate content and took manual action against these pages.
Maximum images of this site weren’t optimized with the correct size, format, and alt text. Which impacts the page performance of City Smiles. And the last finding was their broken internal and external links. These broken links negatively affected this website’s user experience and led the site to increase its bounce rate.
Well, all these were the primary missing SEO factors of City Smiles, which related to Technical SEO. Due to these missing SEO factors, this website faced a huge drop in rankings and traffic.
Our SEO Strategies
As usual, once conducting the audit, we showed the findings to our clients and shared the detailed reasons for how their site got affected. After seeing the audit report, the owners of City Smiles decided to give us the responsibility to plan SEO strategies and implement the best SEO practices to solve these issues.
So, we took the challenge and implemented all the following strategies to help this site bring back its ranking and traffic.
Improved Server Response Time
As per Google’s page speed insights, the server response time should be under 200ms. To achieve this loading speed, we did the following-
- We optimized the server’s application logic so that it can prepare the pages to load faster.
- Optimized the server queries databases.
Optimized for Mobile Users
Local clients are more likely to use mobile phones to search for any services. In the case of City Smiles, their website wasn’t mobile-friendly, and as a result, they missed the opportunity to reach the mobile visitors. So, here are what we did to make this site mobile responsive-
- Optimized text legibility like size and contrast on all devices.
- Optimized and highlighted the CTA with full width and made the clickable elements large enough for finger touch.
- Avoid unnecessary redirects.
- Created an easily noticeable and clickable menu, including the primary page’s link.
- Used a fixed position instead of fullscreen popups.
Generating and Submitting the XML Sitemap
Usually, CMSs don’t generate the sitemap automatically for websites. It requires installing plugins to generate the sitemaps.
- So, we used the Google XML Sitemaps plugin to generate the sitemap.
- Then, submitted the new sitemap to the Google Search console.
Fixed the Invalid Robots.txt File
After that, we moved to fix the robots.txt errors. It’s essential to unblock the mistakenly blocked pages from the robots.txt file to help Google to crawl and index the pages.
- At first, we collected the URLs list from the Google search console.
- After that, updated the robots.txt file to allow the blocked pages so that Google can access them.
Corrected the Rel=Canonical Tags
For websites especially related to medical, using Rel=Canonical tags is a must to avoid duplicate content issues. Their blog posts seemed very similar, and Google recognized them as duplicate content. So, to fix this issue-
- We used Yoast SEO to list out all the URLs of this site and determined all the similar pages.
- Then, added the canonical tags entering the original content’s URLs to specify the pages.
Optimized All the Images
Using images without optimizing makes it hard for Google to identify the relevance between the image and content. Also, these images take much time to load, which leads the users to wait for a while. This was the scenario of City Smiles; their images weren’t optimized according to Google’s guidelines. So, let’s find out what we did to optimize the images of City Smiles.
- Compress the image sizes and formats.
- Added alt tags and provided a detailed description of the images.
Fixed the Broken Internal and External Links
Broken links land the users on a “404 page not found” page when users click on a link to see something relatable. This unfortunate thing leads the viewers to leave the page and creates a bad impression as well. So, here’s what we did to fix this up-
- First, we collected all the broken links using MOZ’s Meet Link Explorer tool.
- Once identifying the dead internal links, we redirected them to the pages with relevant content.
- We have reached out to the sites for the external broken links and replaced them with valid ones.
- After that, remove the rest of the unnecessary links.
We started working on this project in January, and it takes almost 1 month to implement our strategies. After implementing all the above SEO best practices, we constantly keep our eyes to monitor the growth. So, here is the 5 months outcome of this site.
The following chart shows the previous data of City Smiles.
And, here are the outcomes of our implemented SEO strategies. These are the last 5 months’ data of City Smiles.
So, from the above chart, it is clear that within 5 months, this site has been gradually increasing its organic traffic, impression, CTR, and conversion rate. Till now, the result is a 267% increase in organic traffic and a 788% increase in conversion rate. This implies a total of 109 leads have been generated within 5 months.
In addition, with the growing rate of impressions, which is 666%, we have increased the CTR by 250%. This progress is very impressive, and the growth is amazing.
After seeing these impressive results, this client has signed a new contract with us for 1 more year. Still, we are working with them and continue to implement our best SEO strategies. So, definitely, we are going to see more growth and revenue from City Smiles.