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For any queries about our services, we’ve answered the most common questions many times before. Type in your question in the search bar below and you’ll likely find it in our FAQ:

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FAQ

Most Popular Questions

Here are some of the common queries we get about our sales and services:

How do I find out the status of my order?

You can check the status of your order in your client area. You’ll get all the project updates there. Contact us with the live chat option if you need assistance.

How long do you take to confirm a project after placing an order?

We generally take up to 12 hours to verify, evaluate, and confirm the project.

Does GiantMarketers provide agency support?

Yes, we provide complete agency support from project management to specific services.

Can I refer my clients to you being a freelancer myself?

If you’re okay with referring a client of yours for a service we provide, we’re ready to take over. In that case, we’ll consider you as a referrer/Affiliate for sending direct clients.

Does GiantMarketers offer virtual assistance service?

Yes, we offer complete virtual assistance services. You can get world-class support from our expert team.

Does GiantMarketers have an affiliate program?

Yes, we do have an affiliate program to help our referrers. Our affiliation commission is flat 10% on all of our services.

Does GiantMarketers have the facility of a dedicated client area?

Yes, we have a dedicated client area for each customer which you get right after starting a project with giant marketers.

Are there discounts when I buy compilers for multiple services?

Yes, we value our premium clients and provide occasional discounts for multiple orders.

Can I freelance services from you as a third party for my clients?

Yes, you can give us your freelance jobs and deliver that yourself. We’ll see that as a standalone service that you’re taking from us.

Does GiantMarketers offer projects management service?

Yes, we do offer project management services. If you need extra help with your corporate clients or yourself, we can help you get the project completed.

Does GiantMarketers has a dedicated Support team?

Yes, we do have a dedicated support team that takes care of the ongoing projects and helps the existing or former clients and potential prospects.