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If you have any questions for us, ask them below via search or contact through our various communication channels. We will do our best to answer your questions!

Contact Us

To answer your questions, our team is always available online through our live chat function on our website:

Bangladesh

Our primary office is located at Amin Tower [3rd & 4th Floor] H.No – 224/202, Jhawtola, Comilla 3500, Bangladesh. Come visit us to meet our professionals in person.

Canada

Giant Marketers is registered in the Canada as “Giant Marketers Inc. 9850 King George Blvd Unit 300, Surrey, BC V3T 0P9, Canada

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Our team features flexible, world-class support via live chat, email and phone. For any inquiry, we guarantee to respond and begin resolving your issue within 24 hours.

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FAQ

Most Popular Questions

Here are some of the common queries we get about our sales and services:

How do I find out the status of my order?

You can check the status of your order in your client area. You’ll get all the project updates there. Contact us with the live chat option if you need assistance.

How long do you take to confirm a project after placing an order?

We generally take up to 12 hours to verify, evaluate, and confirm the project.

Does giant marketers provide agency support?

Yes, we provide complete agency support from project management to specific services.

Can I refer my clients to you being a freelancer myself?

If you’re okay with referring a client of yours for a service we provide, we’re ready to take over. In that case, we’ll consider you as a referrer/Affiliate for sending direct clients.

Does giant marketers offer virtual assistance service?

Yes, we offer complete virtual assistance services. You can get world-class support from our expert team.

Does giant marketers have an affiliate program?

Yes, we do have an affiliate program to help our referrers. Our affiliation commission is flat 10% on all of our services.

Does giant marketers have the facility of a dedicated client area?

Yes, we have a dedicated client area for each customer which you get right after starting a project with giant marketers.

Are there discounts when I buy compilers for multiple services?

Yes, we value our premium clients and provide occasional discounts for multiple orders.

Can I freelance services from you as a third party for my clients?

Yes, you can give us your freelance jobs and deliver that yourself. We’ll see that as a standalone service that you’re taking from us.

Does Giant marketers offer projects management service?

Yes, we do offer project management services. If you need extra help with your corporate clients or yourself, we can help you get the project completed.

Does giant marketers has a dedicated Support team?

Yes, we do have a dedicated support team that takes care of the ongoing projects and helps the existing or former clients and potential prospects.